RIGHT AND AGREEMENT TO PARTICIPATE

By purchasing a game or skills clinic through No Commitment Hockey (“NCH”), you are purchasing the non-transferable right to participate in that event, provided that you meet the qualifications for eligibility. You agree to be bound by these terms and conditions and the rules and policies of the league. Since your attendance at a No Commitment Hockey games directly affects the experience of other players, you agree to give notice to the league in accordance with our attendance policy in the case that you cannot attend the game that you have purchased.

BEST EFFORT SERVICE PROMISES

We want every game to be perfect and our promise to you is that we’ll make every effort for that to happen. However, there are many variables involved in producing a game, some of which may be out of our direct control at times. As such, our No Commitment Hockey games are offered as a “best effort” service. Experiences that are imperfect in following areas are ineligible for compensation:

GOALIES – Although StinkySocks Hockey cannot guarantee two goalies for any game, we do everything in our power to ensure that there are two goalies scheduled. As a result of our goalie backfilling process, it is rare that there is a game that goes forward without two scheduled goalies. However, on occasion, we may not be able to place two goalies, there may be a scheduled goalie who does not appear (no call/no show), or a goalie who calls out too late for another goalie to be placed.

LEVELING – We have an approach that ideally keeps leveling where it should be. That starts with the honestly of players, is monitored by our games staff, and is follow up upon by the office, in the case of a level violation.

MINIMUM NUMBER OF PLAYERS – In order to establish clear expectations we have specific minimum thresholds for how many players are needed for a game to proceed (see below, under “Cancellations or Changes by StinkySocks Hockey”). The numbers that we use in that determination are based on the information that we have regarding who has registered for a season pass or single game and not called out. However, it’s important to note that the actual amount of players may be different than those scheduled if there is/are players who have not called out as required if they do not intend to appear/play.

MAXIMUM NUMBER OF PLAYERS – We make every effort to ensure that no more than (20) skaters and (2) goalies are booked for a No Commitment Hockey game.

SERVICE GUARANTEES

GAME TIME – We guarantee that the scheduled ice block will be available for your No Commitment Hockey game or skills clinic at or about the time scheduled. In the case that the facility is running behind, start times may be delayed. In the case that a game is delayed more than 30 minutes or where a game is cannot be played (onsite cancelation), compensation in the form of a $10 promotional offer that can be used within 30 days towards another available No Commitment Hockey game or skills clinic. This guarantee does not apply to any event that has been canceled in advance or if there is a circumstance beyond our control that prevents ice availability or safe operation of a game at the facility.

REFEREE – We have a referee scheduled for every No Commitment Hockey Game. In the case that the scheduled referee does not appear, compensation in the form of a $10 promotional offer will be issued to be used towards another available No Commitment Hockey game within 30 days.

CANCELLATIONS OR CHANGES BY THE PLAYER

All No Commitment Hockey game and skills clinic purchases are non-refundable but cancellations more than 6 hours prior to event time are entitled to benefits. Cancellations may only be reversed if availability permits.

A promotional gift certificate in the amount of the full value of a canceled event is issued as a benefit when a callout for that game is received more than 6 hours before game time. Promotional gift certificates can be used for any purchase on our website within one month of the original game. Cancellations of any future games booked with promotional gift certificates that are entitled to cancellation benefits will be credited to this same code, with the expiration remaining the same. There is a limit of one promotional gift certificate per transaction.

TIME CHANGES

In the case of a schedule cancelation players will be notified at the email address on the original booking. Players will automatically be confirmed at the new game time if the time change is 60 minutes or less. In the case of a time change greater than 60 minutes, players may choose at the time of notification to receive a refund to the original form or payment or to be confirmed at the new game time being offered.

CANCELLATIONS BY STINKYSOCKS HOCKEY

In rare cases, it is required for StinkySocks Hockey to cancel a scheduled event. In the case of a cancelation, we will make every attempt to contact players. To facilitate that, it is important to have current contact information on your game order. Players are notified by text message, phone, and/or email. If you would like to be notified by text message (usually the quickest way to get out the message), please be sure that the primary phone number on your order is a number capable of receiving text messages.

For any game canceled by StinkySocks Hockey, a gift certificate code in the amount of the value of the game will be issued. This gift certificate does not expire.

MINIMUM THRESHOLD CANCELATIONS - There must be at least 8 skaters and 2 goalies OR 10 skaters and 1 goalie scheduled for a No Commitment Hockey game in order for a game to proceed. If that threshold is not met, StinkySocks Hockey will cancel a game. Please note that the actual amount of skaters/goalies may be different than those scheduled if there is/are no call/no show(s).

WEATHER-RELATED CANCELATIONS - Some games may be canceled in the event of weather. All weather-related decisions are deferred host facility as the entity in the best position to make a responsible decision based on the conditions in their area. Facilities may also deem it necessary to cancel a game if they are unable to provide a safe or otherwise usable playing surface.

RIGHT AND AGREEMENT TO PARTICIPATE

By registering for a StinkySocks Hockey Season Pass, you are purchasing the non-transferable right to participate in each No Commitment Hockey game that is stated to be a part of that season pass and is on the schedule of the season pass, provided that you meet the qualifications for eligibility. You agree to be bound by these terms and conditions and the rules and policies of the league. Since your attendance directly affects the experience of other players, you agree to give advance notice to the league in accordance with our attendance policy in the event that you cannot attend a game that is a part of your season pass.

BEST EFFORT SERVICE PROMISES

We want every game to be perfect and our promise to you is that we’ll make every effort for that to happen. However, there are many variables involved in producing a game, some of which may be out of our direct control at times. As such, our No Commitment Hockey games are offered as a “best effort” service. Experiences that are imperfect in following areas are ineligible for compensation:

GOALIES – Although StinkySocks Hockey cannot guarantee two goalies for any game, we do everything in our power to ensure that there are two goalies scheduled. As a result of our goalie backfilling process, it is rare that there is a game that goes forward without two scheduled goalies. However, on occasion, we may not be able to place two goalies, there may be a scheduled goalie who does not appear (no call/no show), or a goalie who calls out too late for another goalie to be placed.

LEVELING – We have an approach that ideally keeps leveling where it should be. That starts with the honestly of players, is monitored by our games staff, and is follow up upon by the office, in the case of a level violation.

MINIMUM NUMBER OF PLAYERS – In order to establish clear expectations we have specific minimum thresholds for how many players are needed for a game to proceed (see below, under “Cancellations or Changes by StinkySocks Hockey”). The numbers that we use in that determination are based on the information that we have regarding who has registered for a season pass or single game and not called out. However, it’s important to note that the actual amount of players may be different than those scheduled if there is/are players who have not called out as required if they do not intend to appear/play.

MAXIMUM NUMBER OF PLAYERS – We make every effort to ensure that no more than (20) skaters and (2) goalies are booked for a No Commitment Hockey game.

SERVICE GUARANTEES

GAME TIME – We guarantee that the scheduled ice block will be available for your No Commitment Hockey game or skills clinic at or about the time scheduled. In the case that the facility is running behind, start times may be delayed. In the case that a game is delayed more than 30 minutes or where a game is cannot be played (onsite cancelation), compensation in the form of a $10 promotional offer that can be used within 30 days towards another available No Commitment Hockey game or skills clinic. This guarantee does not apply to any event that has been canceled in advance or if there is a circumstance beyond our control that prevents ice availability or safe operation of a game at the facility.

REFEREE – We have a referee scheduled for every No Commitment Hockey Game. In the case that the scheduled referee does not appear, compensation in the form of a $10 promotional offer will be issued to be used towards another available No Commitment Hockey game within 30 days.

CANCELLATION OF SEASON PASS REGISTRATIONS

GENERAL CANCELLATIONS - A season pass may be canceled at any time before or during the season for any reason. This includes but is not limited to injury and other personal availability reasons. A credit of 50% of the prorated value of the remaining games will be issued in the form of a promotional gift certificate valid for one year from the date of issue.

MILITARY DEPLOYMENT BENEFIT – If you are an active military member and are deployed outside of the area during your season, you may cancel your season pass and receive a gift certificate in the full amount of the value of the remaining games when providing signed deployment orders. This is a regular gift certificate that does not have an expiration.

SWITCHING TO ANOTHER SEASON PASS

A player can, for any reason, switch to another season pass that is operating concurrently and has availability at the time of the request. The prorated credit of the season that you are transferring from will be applied to the prorated cost of the season that you are transferring to, with any credit balance being issued as a StinkySocks Hockey gift certificate code.

INDIVIDUAL GAME CANCELLATIONS

Season pass holders can receive benefits when canceling individual games, for up to 50% of the total number of games in their season pass (e.g. 8. games in a 16 game season pass). Benefits vary depending on the advance notice given for the callout, with a minimum notice of 3 hours required. Individual game cancellations within 3 hours of game time forfeit the value of the game. Game cancellations cannot be reversed once requested.

When calling out 6 or more hours prior to game time, a promotional gift certificate in the amount of the prorated cost of the season pass is issued as a benefit. Promotional gift certificates can be used for any purchase on our website within one month of the original game. Cancellations of any future games booked with promotional gift certificates that are entitled to cancellation benefits will be credited to this same code, with the expiration remaining the same. Please note that this means that a cancellation made after the expiration will result in forfeiture of the funds that are issued as a part of this benefit. Promotional gift certificates cannot be used to purchase regular gift certificates and cannot be combined. There is a limit of one promotional gift certificate per transaction.

When calling out 3 or more hours prior to game time, players may transfer into any Hot List game at no cost or apply a $10 credit towards any other game. The chosen game must be available at the time the game callout is processed and must be selected at the time of callout.

GAME TIME CHANGES

All changes will be noted and highlighted on the season schedule. In the event of a schedule change within seven days of the game, players will also be notified at the email address on their original season pass registration. Players will automatically be confirmed at the new game time if the time change within the stated game start day/time range indicated on the season pass registration page. In the case of a time change being outside of that range, players will be offered at the time of notification the option to receive a refund to the original form of payment if they do not wish to be confirmed at the new game time being offered.

GAME CANCELLATIONS BY STINKYSOCKS HOCKEY

In rare cases, it is required for StinkySocks Hockey to cancel a scheduled game. In the event of a cancelation, we will make every attempt to contact players. To facilitate that, it is important to have current contact information on your original season pass order. Players are notified by text message, phone, and/or email. If you would like to be notified by text message (usually the quickest way to get out the message), please be sure that your primary phone number on your order is a number capable of receiving text messages.

For any game canceled by StinkySocks players in a member’s season pass, the member may choose to switch to any No Commitment Hockey game that’s available at that time, be issued a gift code to be used in the future, or receive a refund to the original form of payment.

MINIMUM THRESHOLD CANCELLATIONS - There must be at least 8 skaters and 2 goalies OR 10 skaters and 1 goalie scheduled for a No Commitment Hockey in order for a game to proceed. If that threshold is not met, StinkySocks Hockey will cancel a game. Please note that the actual amount of skaters/goalies may be different than those scheduled if there is/are no call/no show(s).

WEATHER-RELATED CANCELLATIONS - Some games may be canceled in the event of weather. All weather-related decisions are deferred host facility as the entity in the best position to make a responsible decision based on the conditions in their area. Facilities may also deem it necessary to cancel a game if they are unable to provide a safe or otherwise usable playing surface.

PARTICIPATION ELIGIBILITY

By registering for a BYOT League, you are purchasing eligibility to participate in each of the series of games that are scheduled for the team on whose roster you are registering, provided that you meet the qualifications for eligibility. You agree to be bound by the rules and policies of the StinkySocks Hockey. It is possible for your team to have more players eligible to play than are allowed to play in any one game. The captain for the team that you have registered for will bear the sole responsibility of determining which eligible players will play on a game to game basis.

CANCELATION OF LEAGUE REGISTRATIONS

BYOT League registrations are a commitment and cannot be canceled under any circumstance. All deposits and payments are final. Payment plans are offered as a convenience and do not exempt the player from their obligation to pay their share of the team payment in full under any condition.

SERVICE GUARANTEES

GAME TIME – We guarantee that the scheduled ice block will be available for your BYOT game at or about the time scheduled. In the case that the facility is running behind, game start times may be delayed. In the case that a game is delayed more than 30 minutes or where a game is cannot be played (onsite cancelation), a $50 team account credit will be issued. Team account credits for service guarantees carry forward to the season immediately following but are not refundable. This guarantee does not apply to any game that has been canceled in advance or if there is a circumstance beyond our control that prevents ice availability or safe operation of a game at the facility.

BYOT GAME STAFF - We make every effort to have two referees and a scorekeeper scheduled for every BYOT Game but in some cases that won't be possible due to staffing shortages. In the case that both referees do not appear, the game will not be played/counted and will be rescheduled.

MINI-BYOT GAME STAFF -We make every effort to have an off-ice official scheduled for every Mini-BYOT Game. In the case that the off-ice official does not appear, a $25 team account credit will be issued to the current season's account.

PAYMENTS

BYOT Leagues are priced PER TEAM, with the total cost of the season divided up amongst all of the players on the team. The individual player cost is determined by the final number or paying players on the team at the beginning of the season. To register for a team, each player must place a non-refundable $100 deposit and select whether the season balance should be paid in full at the start of the season or spread over a payment plan, if made available for the particular season. By registering for a BYOT league, players authorize StinkySocks Hockey to charge the card used for their deposit for the balance of their individual player cost, plus and applicable late fees, if the final payment option is not selected by the player. If a payment plan is elected, players authorize the charges to be made on the schedule offered, including any related payment plan fees or team cost adjustments.

Since the team’s payment is a shared responsibility, if any player’s payment cannot be collected within 21 days then that amount due will be assigned to the remaining players on the team, jointly and severally. Payments received from players added after the team cost is split that then result in a positive balance for the team, less any outstanding player payments, are credited after the conclusion of the season.

By registering for a BYOT team, you acknowledge responsibility for any outstanding balance that exists as a result of declined charge(s) or non-payment. Failure to make a final payment or elect a payment plan within 10 days of notice, or satisfy any outstanding balance, will result in a $20 late fee and, at the discretion of StinkySocks Hockey, may result in removal from eligibility from all StinkySocks Hockey games and events until payment is made. Players who are removed from eligibility due to an overdue balance are not entitled to any compensation for games that are missed while ineligible. In the event that StinkySocks Hockey must resort to third party collections, or legal action, to collect on your account, you agree to be responsible for any necessary costs incurred in the process.

RIGHT AND AGREEMENT TO PARTICIPATE

By registering for a StinkySocks Hockey Draft League, you are purchasing the non-transferable right to participate in the games that are stated to be a part of that league, and are on the schedule provided for the team on which you are "drafted" (assigned to) at the beginning of the season, provided that you meet the qualifications for eligibility. You agree to be bound by these terms and conditions and the rules and policies of the league. At any time during the season you, as an individual player, may be moved to any team in the same draft league for any reason that the league determines is necessary, including team parity within that league.

BEST EFFORT SERVICE PROMISES

We want every game to be perfect and our promise to you is that we’ll make every effort for that to happen. However, there are many variables involved in producing a game, some of which may be out of our direct control at times. As such, our Draft League games are offered as a “best effort” service. Experiences that are imperfect in the following areas are ineligible for compensation:

GOALIES – Although StinkySocks Hockey cannot guarantee two goalies for any game, we do everything in our power to ensure that there are two goalies scheduled. As a result of our goalie backfilling process, it is rare that there is a game that goes forward without two scheduled goalies. However, on occasion, we may not be able to replace a goalie who has called out or there may be a scheduled goalie who does not appear (no call/no show).

LEVELING – We make every effort to ensure that teams in our draft leagues are even and will make changes throughout the season to that end.

SERVICE GUARANTEES

GAME TIME – We guarantee that the scheduled ice block will be available for your Standard Game at or about the time scheduled. In the case that the facility is running behind, game start times may be delayed. In the case that a game is delayed more than 30 minutes or where a game is cannot be played (onsite cancelation), compensation in the form of a $10 promotional offer that can be used within 30 days towards an available Standard Game booked through No Commitment Hockey. This guarantee does not apply to any game that has been canceled in advance or if there is a circumstance beyond our control that prevents ice availability or safe operation of a game at the facility.

REFEREE (NOT VALID FROM 9/2021 UNTIL FURTHER NOTICE DUE TO KNOW STAFFING SHORTAGES) - We have two referees scheduled for every draft league game. In the case that the scheduled referee does not appear, compensation in the form of a $5 promotional offer will be issued before the season end, to be used within 30 days of issue towards an available Standard Game booked through No Commitment Hockey.

CANCELLATION OF DRAFT LEAGUE REGISTRATIONS

The purchase of a draft league can be canceled at any time up until 2 weeks prior to the date that the first game is scheduled for a full refund to the original form of payment. Draft league registrations are not otherwise refundable in part or whole for any reason, including injury or relocation.

MILITARY DEPLOYMENT BENEFIT – If you are an active military member and are deployed outside of the area during your season, you may cancel your season pass and receive a gift certificate in the full amount of the value of the remaining games when providing signed deployment orders. This is a regular gift certificate that does not have an expiration.

GAME TIME CHANGES

Your schedule may change at any time but will always be within the context of the days and times that are expected. In the event of a schedule change within seven days of the game, players will be notified at the email address on their original registration.

GAME CANCELLATIONS BY STINKYSOCKS HOCKEY

In rare cases, it is required for StinkySocks Hockey to cancel a scheduled game. In the event of a cancelation, we will make every attempt to contact players. To facilitate that, it is important to have current contact information on your original season pass order. Players are notified by text message, phone, and/or email. If you would like to be notified by text message (usually the quickest way to get out the message), please be sure that your primary phone number on your order is a number capable of receiving text messages.

Canceled games will be rescheduled and noted on your schedule.

WEATHER-RELATED CANCELLATIONS - Some games may be canceled in the event of weather. All weather-related decisions are deferred host facility as the entity in the best position to make a responsible decision based on the conditions in their area. Facilities may also deem it necessary to cancel a game if they are unable to provide a safe or otherwise usable playing surface.